Terms of Service
Terms of Service
Effective Date: 13/07/2024
Welcome to Aura Clothing. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website.
1. General Conditions
1.1 Eligibility: You must be at least 18 years old or have the consent of a legal guardian to use our website and services.
1.2 Account: To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2. Orders and Payments
2.1 Order Acceptance: All orders are subject to acceptance by Aura Clothing. We reserve the right to refuse or cancel any order for any reason.
2.2 Pricing: Prices for our products are subject to change without notice. We are not responsible for any typographical errors in pricing or product descriptions.
2.3 Payments: We accept various payment methods, including major credit cards and PayPal. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
2.4 Order Changes and Cancellations: Orders can only be changed or canceled if they have not yet been processed. Please contact us as soon as possible if you need to make changes to your order.
3. Shipping and Delivery
3.1 Shipping Policy: We ship to various locations and offer different shipping options. Shipping costs and delivery times vary based on the destination and shipping method selected at checkout.
3.2 Delivery Times: While we strive to meet estimated delivery times, we are not responsible for delays caused by factors beyond our control.
4. Returns and Exchanges
4.1 Custom Products: Due to the personalized nature of our products, we do not accept returns or exchanges unless there is a defect or error in the customization.
4.2 Return Policy: For non-custom products, we offer a 30-day money-back guarantee. Items must be returned in their original condition. Please contact us to initiate a return.
5. Intellectual Property
5.1 Ownership: All content on our website, including text, images, graphics, and logos, is the property of Aura Clothing or its licensors and is protected by intellectual property laws.
5.2 Use of Content: You may not use, reproduce, distribute, or create derivative works from our content without our prior written permission.
6. User Conduct
6.1 Prohibited Activities: You agree not to engage in any of the following prohibited activities:
- Violating any laws or regulations
- Infringing on our or third parties' intellectual property rights
- Harming or exploiting minors
- Transmitting viruses or other harmful code
- Engaging in fraudulent or deceptive practices
- Interfering with the operation of our website
7. Use of Customer Photos
7.1 Consent to Use Photos: By submitting photos of yourself with our products to Aura Clothing, you grant us permission to use these photos for advertising purposes, including but not limited to website content, social media, and promotional materials. If you do not wish for your photos to be used in this manner, please notify us in writing.
8. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free.
9. Limitation of Liability
In no event shall Aura Clothing, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
10. Indemnification
You agree to indemnify and hold Aura Clothing harmless from any claims, losses, liabilities, damages, and expenses arising out of your use of our website or violation of these terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
12. Changes to These Terms
We may update these Terms of Service from time to time. We will notify you of any significant changes by posting the updated terms on our website with the effective date.
13. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Aura Clothing